The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
The breakfast spread exceeded my expectations with a variety of fresh options and delightful flavors, setting a great tone for the day.view full review
Cozy Comfort
The room was small yet incredibly comfortable, providing a perfect retreat after a long day of exploring, with ample space for my belongings.view full review
Excellent Shuttle Service
The shuttle service to Zermatt was outstanding, making travel seamless and hassle-free, with accommodating pick-up options that enhanced my experience.view full review
Accessible Facilities
The hotel offered very accommodating access facilities, which made navigating the property easy and comfortable for everyone during my stay.view full review
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Helpful staff
Convenient location
Room odor
Poor dining experience
7.0/10
Very good
Rooms
6.8
Location
8.1
Service
7.4
Dining
5.9
Guest reviews
7.0/10
based on 9 reviews
8.3
8.3/10based on 1868 reviews
John
United Kingdom,
February
2024
8.0/10
The hotel offers stunning mountain views and a clean, freshly decorated room with a lovely balcony to enjoy the Alpine scenery. The service was pleasant and went the extra mile to ensure our stay was enjoyable. The location is excellent, just a short walk from the train station. However, the dining options are limited, and the breakfast cost is relatively high.
Rooms
9.0
The room was exceptionally clean and beautifully decorated with a lovely balcony overlooking the mountains.
Service
9.0
The staff really made the effort to ensure we had a great stay, even playing local music for our child.
Location
8.0
The hotel is conveniently located near the train station, offering easy access to transportation.
Dining
6.0
The dining options were limited, and the cost for breakfast was relatively high.
Facilities
8.0
The hotel offers valet parking and shuttle services for added convenience.
Peter
United Kingdom,
February
2024
7.0/10
The hotel is conveniently located near the Tasch station, making it easy to access the Zermatt train shuttle. The rooms were clean enough, but quite basic and noisy. The service was extremely accommodating, especially for travelers with elderly parents, and the staff was friendly and helpful with parking and transfers to Zermatt. The dining options left much to be desired in terms of quality and value. However, the proximity to Zermatt and affordability make it a suitable choice for last-minute bookings.
Rooms
7.0
The rooms were clean but basic, and unfortunately, quite noisy at times.
Service
9.0
The service was extremely accommodating and the staff was very friendly, offering assistance with various needs.
Location
8.0
The hotel's location near the Tasch station and close to Zermatt makes it convenient for travelers, despite not meeting high expectations.
Dining
5.0
The dining options were expensive and did not meet the expected quality, with better alternatives found in nearby Täsch.
Facilities
6.0
The hotel lacked standout facilities but offered the basics for a straightforward stay.
Geoff
United Kingdom,
February
2024
6.6/10
The hotel had kitchen facilities in the rooms, but they were small and smelt of disinfectant. The staff of Hotel Elite were super friendly and accommodating in assisting us during our stay. The location was really good, very close to Zermatt. The dining options were extra charge and not that nice.
Rooms
5.0
The room was small and smelt of disinfectant.
Service
9.0
The staff of Hotel Elite were extremely friendly and helpful.
Location
8.0
The location was really good, very close to Zermatt.
Dining
5.0
The dining was extra charge and not that nice.
Facilities
Facilities were basic and functional.
Helpful staff
Room odor
Ted
United States,
February
2024
6.4/10
The hotel had rooms that felt like they belonged in the 70s, extremely tiny and lacking modern updates. Some cleanliness issues were present, with remnants of previous guests found and a strange smell lingering, possibly from the pillows. However, the service was a mix of friendly and helpful interactions, especially with local area information provided. The location was convenient, being close to Zermatt, and the dining experience was deemed very good. Overall, the facilities were acceptable, with some aspects needing attention to detail.
Rooms
5.0
The rooms were extremely tiny and outdated, needing modern renovations. Despite looking clean initially, there were remnants of previous guests and a strange smell in the air.
Service
5.0
The service experience was a mix;
Location
8.0
The hotel's location was convenient, being very close to Zermatt and near the Tasch terminal.
Dining
8.0
The dining experience was rated very good by guests.
Facilities
7.0
The facilities were acceptable but lacked attention to detail in some areas.
Kevin
United States,
September
2023
6.4/10
I had a pleasant stay at this hotel. The rooms were spacious, modern, and clean, perfect for my son's bath time. Compared to other outdated hotels in Tasch, this one looked very nice. However, the service was disappointing as it took 40 minutes to turn on the heating and there were issues at check-out. On the bright side, the location was fantastic, close to the train station. The dining experience was not worth the high prices. Overall, a comfortable stay with some hiccups.
Rooms
8.0
The rooms were spacious, modern, and clean, perfect for my son's bath. They definitely stand out compared to other outdated hotels in Tasch.
Service
5.0
The service was disappointing, with delays in turning on heating and issues during check-out. There were accusations made about the key, which was returned. It felt rude and somewhat aggressive in demeanor.
Location
9.0
The location was convenient, within walking distance to the train station and close to Zermatt. Easy access to the Zermatt shuttle train terminal and Tasch train station.
Dining
5.0
The dining experience was overpriced and did not meet expectations. The quality did not match the high prices charged.
Facilities
6.0
The facilities were decent, though nothing extraordinary was noted.
Modern Rooms
Disappointing Service
Jamie
United Kingdom,
June
2023
7.4/10
The hotel offers a clean and comfortable stay with friendly service. While the dining options may not be worth the cost, the location is excellent for accessing Zermatt and the surroundings.
Rooms
7.0
The rooms were clean enough and soundproofed from noise.
Service
9.0
The service was superb, especially accommodating for guests with elderly parents.
Location
8.0
The hotel's proximity to the train station for easy access to Zermatt is a significant advantage.
Dining
5.0
The dining experience was pricey for the quality offered.
Facilities
8.0
The hotel offers valet parking and shuttle services for added convenience.
great location
expensive dining
Kathleen
United Kingdom,
May
2023
6.2/10
The hotel was a decent stay with some positive aspects but also a few drawbacks. The staff was accommodating during check-in and check-out, especially considering we had older parents with us. However, we encountered some noise issues in the room and felt the value for money could have been better overall.
Rooms
5.0
The room we had seemed like two heavy singles slammed together, making it a bit uncomfortable. The shower nozzle was also small, which was a downside.
Service
7.0
The service was good overall, with friendly staff assisting us during check-in and check-out. However, there was an incident where someone, who appeared to be the owner, was seen reprimanding guests about their food consumption, which was a bit off-putting.
Location
6.0
The location worked out fine for us, and the facilities were comfortable enough. Being close to the train station was convenient, especially for trips to Zermatt, but some areas like the spa were not easily accessible.
Dining
6.0
The dining options were a bit overpriced for the quality offered, and the breakfast disappointingly lacked variety. However, there were some ample choices and cooked options available.
Facilities
7.0
The facilities were satisfactory during our stay, but we wished for more visible staff around the restaurant area in the evenings for assistance.
Howard
United States,
May
2023
7.4/10
I stayed at this hotel as a solo traveler and found the rooms to be cozy with a convenient sink close to the bed. The service, while helpful with parking and Zermatt transfers, could be inconsistent compared to other hotels in the area. The location was ideal, right next to the train station for easy access to Zermatt. The dining options were decent, but the spread could be more varied. Overall, a satisfactory stay with some hiccups to consider.
Rooms
8.0
The rooms had a sink close to the bed and were comfortable for a solo traveler.
Service
6.0
The staff helped with parking and Zermatt transfers, but the experience was inconsistent.
Location
9.0
The location was perfect, right next to the train station for easy access to Zermatt.
Dining
7.0
The dining options were satisfactory but could offer more variety.
Facilities
7.0
The facilities were adequate for my stay.
Edward
United Kingdom,
May
2023
8.2/10
The hotel stands out with its modern rooms and great location right by the Tasch station. The staff was accommodating and friendly, although the dining options were a bit overpriced. The facilities were convenient, making the stay comfortable overall.
Rooms
8.0
The room was stylish and modern compared to other hotels in Tasch. It was a bit chilly upon arrival but quickly resolved. The hallway lighting was a bit inconsistent.
Service
9.0
The staff, from the front desk to the shuttle driver, was extremely helpful and friendly.
Location
9.0
The hotel's location next to the Tasch station was very convenient for travelers. It was a good choice being right by the station.
Dining
7.0
The hotel dining was on the expensive side and might not be the best value for money. However, there are good local restaurants nearby that offer more reasonably priced options.
Facilities
8.0
The facilities were satisfactory and ensured a comfortable stay.
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